General Practice
Our practitioners and clinical services offer treatment for a wide range of illnesses, and also assistance to manage and prevent chronic diseases.
Testing
We have access to thousands of tests including standard NATA, Australia labs and a vast number of functional medicine tests.
These include:
- DNA testing for wellness
- Metabolism
- Microbiome testing
- Hair tissue mineral analysis
- Neurotransmitters
- Organic acid testing
- Mould mycotoxins
Functional testing is frequently done by reputable laboratories in Australia, New Zealand and USA. These are extra costs borne by the patient and are not included in consultation fees.
FAQ
Communicating with our integrative medicine practitioners
Our client support is available Monday to Friday 9am to 5pm and manage the administrative needs of our practitioners. Our friendly staff will endeavour to answer your questions quickly and efficiently.
They will convey messages to your practitioner and provide a response where possible.
Repeat scripts and referrals
All repeat scripts and referrals require an appointment with one of our medical practitioners.
Results and Pathology request forms
You need to book a consultation with your GP to discuss your results. If you would like a copy of your results please request these at the time of your appointment. Results can only be released once they have been discussed with one of our integrative medical practitioners. Repeat pathology request forms require an appointment with your GP.
Cancellation Policy
If you cancel or reschedule your consultation within 24 hours of your booked appointment, an administration fee will be charged. Same day cancellations or non-attendances will incure a charge of the full appointment fee. If you call on the weekend or when the medical clinic is closed and you need to cancel, please ensure that you leave a voicemail or send an email to info@youroptimalhealth.com.au
Payment, Medicare and Private Health Rebates
Your Optimal Health Centre offers both Medicare and Private health rebates for many of our practitioners.
Telehealth Appointments
Our integrative medicine practitioners offer telehealth (phone or video) appointments to patients who do not live locally. We use Healthdirect as our telehealth video platform. Payment details must be provided at the time of booking for telehealth consultations.
You will be emailed a link to join our virtual waiting room. Your practitioner will join your consultation when ready.
For phone appointments, please inform our client support that you would like a phone consultation and your preferred contact number. Your practitioner will contact you when ready for your consultation.